Submit a request through the Oh YAAS Support form on our website.
To help us investigate more quickly, include:
- A description of what happened
- Your device and operating system
- Whether the issue occurs on mobile, desktop, or both
- Screenshots or screen recordings, if available
- Your card details or Aztec code (if applicable)
- Steps to reproduce the issue, if you can consistently recreate it
If the issue is confirmed to be a platform bug, our engineering team will investigate and work toward a resolution.